Privacy Policy
Last updated: September 18, 2026
1. Who we are
This website is operated by TURTLE BAY POOLS AND LEISURE INC., trading as Driftstone Aquatics, registered at 2400 WINSTON PARK DRIVE, Oakville, ON L6H 0G7. Phone: +1 905-469-3355. Email: [email protected]. TURTLE BAY POOLS AND LEISURE INC. is the data controller for personal data collected through this site.
2. What data we collect
When you use the enquiry form on our home page, we collect the name, email, and optionally phone and message details you provide. We also collect basic usage and analytics data (pages visited, approximate location, browser type) and set cookies as described in our Cookie Policy.
3. How we use the data
We use the information you submit to respond to your enquiry, schedule and deliver the pool or spa service you request, and improve this website. We do not sell personal data to third parties.
4. Legal basis
We process your data on the basis of your consent when you submit the enquiry form, and our legitimate interest in responding to enquiries and operating this website, in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
5. Cookies & tracking
This site uses essential, performance and advertising cookies as described in our Cookie Policy, which also explains how to manage your preferences.
6. Third parties & processors
We may use third-party analytics and advertising measurement tools to understand site performance. These providers process data under their own privacy terms and only as needed to deliver their service to us.
7. Data retention
Enquiry data is retained for as long as reasonably needed to respond to your request and maintain service records, after which it is deleted or anonymized.
8. Your rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent, by emailing [email protected].
9. Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
10. Children's data
This website and our services are directed at adults arranging pool and spa work; we do not knowingly collect data from children.
11. Changes to this policy
We may update this policy from time to time; the "Last updated" date above reflects the most recent revision.
12. Contact
TURTLE BAY POOLS AND LEISURE INC.
2400 WINSTON PARK DRIVE, Oakville, ON L6H 0G7
Phone: +1 905-469-3355
Email: [email protected]